Clarifications on SMS/Email Scam
Statements issued by Shell to clarify various false statements or scams, that may be misguiding or misleading our customers and the general public.
It has come to Shell's attention that Short Messaging System (SMS) text messages are being sent to people claiming that they have won prizes, typically it was said to be cash prizes, from Shell Indonesia.
We hereby clarify that Shell Indonesia does NOT use text messages to communicate to contest winners. Members of the public are advised not respond to such messages. All winner announcements for contests run by Shell are advertised in the media and available on the Shell Indonesia website www.shell.co.id. Winners will also receive a phone call informing them of their win by a Shell appointed agency. At which point, Shell's agency will need to verify the winner's name, ID number, and address for the prizes to be couriered to the winners.
Shell does NOT require any bank account numbers or money transfer to collect the prize. If ever in doubt, please do check the website to ensure that you are indeed a Shell contest winner