Shell and mobil88 Launch Free Aftersales Service

Jakarta, December 18, 2017. Shell Lubricants Indonesia in collaboration with mobil88 – one of the leading used car dealers in Indonesia launched free Aftersales Service program for customers of mobil88. The program was launched by Dian Andyasuri, Director of Shell Lubricants Indonesia and Halomoan Fischer Lumbantoruan, President Director of mobil88 at mobil88 Office, Cilandak-Jakarta on Monday (12/18).

With Shell-mobil88 Aftersales Service partnership program, mobil88’s used car buyers will be eligible to get 1-year Aftersales Service voucher, covering two oil change services with Shell products and two general check services for oil filter, spark plug, air filter, brake fluid and balancing. The program will be in effect on January 1, 2018 and it applies to customers who buy the used cars at 10 branches of mobil88 in Jakarta, Depok, Tangerang and Bekasi.

Dian Andyasuri said, “We are glad to be in partnership with mobil88, the largest and most trusted used car dealer in Indonesia. With this program, the customers of mobil88 will not only get the guaranteed quality cars, but also free Aftersales Service at our workshop partners.” 

As the world’s lubricants company, Shell is committed to help vehicle owners maintain their vehicle engines by presenting Shell lubricants which are exclusively developed to provide better engine protection and maintenance.

“We believe the good maintenance will keep vehicle in top performance and prolong engine life.” Dian added. 

In the initial phase, this service is available in over 20 Shell Lubricants Indonesia’s workshop partners nearby mobil88 dealers in Jakarta, Depok, Tangerang and Bekasi. Shell Lubricants will provide a range of Shell Helix products, including Shell Helix HX7 10W-40, Shell Helix HX8 5W-30 and Shell Helix Ultra 5W-40.

Currently many car manufacturers recommend longer service intervals. This means, the car requires quality lubricants that can keep the engine in top performance until the next service schedule comes. The Active Cleansing Technology in Shell products will help car owners to keep the car engine performance optimal.

Halomoan Fischer Lumbantoruan also positively responds the partnership. He said, “Partnership between Shell and mobil88 is surely valuable for us and customers of mobil88. The program will be part of Mobicare, our aftersales mobile88 benefit. This program will begin with 10 branches of mobil88 in Jadetabek, but we hope to expand its coverage in the future. The program extension will be important as it supports mobil88’s commitment to improve services and added value to our customers.”

To meet customer satisfaction, mobil88 as the subsidiary of PT Serasi Autoraya (SERA) – an entity under PT Astra International – is committed to provide vehicle security, comfort and quality.

According to Halomoan, all cars sold at mobil88 have passed selection, recondition and quality control process in line with mobi88’s standards. “We have taken comprehensive inspections in 288 parts, covering exterior, interior, chassis and engine. Moreover, we also provide buyback guarantee. Hence, customers should not worry when they buy car at mobil88 ,” he added. 

Established in 1988, mobil88 serves sales, purchase and trade in, covering various types and brands of car. Mobil88 sells over 13,000 vehicles per year in average.

Mobil88 is supported by wide network, covering 21 branches in cities throughout Indonesia, namely Jakarta, Depok, Bekasi, Tangerang, Bandung, Palembang, Pekanbaru, Medan, Semarang, Surabaya, Denpasar and Balikpapan.

Now, the used car owners can benefit from Aftersales Service, thanks to Shell-mobil88 partnership program. The rule is: Buy car at mobil88!

Haviez Gautama
GM External Relations Shell Indonesia
Email: Haviez.Gautama@shell.com
Phone: +62 21 7592 4700
Fax: +62 21 7592 4679
www.shell.co.id

Fransisca
Corp. Marketing & Channel Development Division Head SERA
Email: fransisca@sera.astra.co.id
Phone: +62 21 2660 5333 ext 1907
www.sera.astra.co.id

About Shell Lubricants

The term “Shell Lubricants” collectively refers to Shell Group companies engaged in the lubricants business. Shell sells a wide variety of lubricants to meet customer needs across a range of applications. These include consumer motoring, heavy-duty transport, mining, power generation and general engineering. Shell’s portfolio of lubricants includes Pennzoil, Quaker State, Shell Helix, Shell Rotella, Shell Tellus and Shell Rimula. We are active across the full lubricant supply chain. We manufacture base oils in seven plants, blend them with additives to make lubricants in over 40 plants, and distribute market and sell lubricants in over 100 countries.

We also provide technical and business support to customers. We offer lubricant-related services in addition to our product range. These include: Shell LubeMatch –the market leading product on-line recommendation tool, Shell LubeAdvisor - helps customers to select the right lubricant through highly trained Shell technical staff as well as online tools, and Shell LubeAnalyst - an early warning system that enables customers to monitor the condition of their equipment and lubricant, helping to save money on maintenance and avoid potential lost business through equipment failure. Shell’s world-class technology works to deliver value to our customers. Innovation, product application and technical collaboration are at the heart of Shell lubricants. We have lubricants research centers in China, Germany, Japan (in a joint venture with Showa Shell), and the USA.

We invest significantly in technology and work closely with our customers to develop innovative lubricants. We have a patent portfolio with 150+ patent series for lubricants, base oils and greases; more than 200 scientists and lubricants engineers dedicated to lubricants research and development. Customer benefits include lower maintenance costs, longer equipment life and reduced energy consumption. One of the ways we push the boundaries of lubricant technology is by working closely with top motor racing teams such as Scuderia Ferrari and BMW Motorsport. These technical partnerships enable us to expand our knowledge of lubrication science and transfer cutting-edge technology from the racetrack to our commercial products.

Shell has been recognized as the world’s leading lubricants producer based on annual report, published by Kline & Company for global lubricant sector (Global Lubricants Industry: Market Analysis and Assessment: 2016-2026 report). The report confirmed Shell’s global market leading title with 11% market share in 2016. It was Shell Lubricants’ 11^th year of world’s number one lubricants supplier title.