Telephone Numbers

Fax and Email addresses

Mailing Address & Operating Hours

PT Shell Indonesia

Talavera Office Park, 22nd - 26th Floor

Jl. TB Simatupang Kav. 22 - 26

Jakarta 12430

Phone : +6221 75924700

Fax : +6221 75924679

Monday - Friday 08:00 AM to 05:00 PM (GMT +7)

Telephone Numbers

Lubricant Products 0804 1 801010
Marine Products 0804 1 801030
Commercial Fuels Products 0804 1 401018
Bitumen Products 0804 1 401019
Retail Fuel Products 0804 1 401020

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Fax and Email addresses

General Enquiries
+62 21 7590 4413 infoumum-id@shell.com
Commercial Fuels Place Order +62 21 7592 4702 Bahanbakarindustri-pesan-id@shell.com
Commercial Fuels Enquiries +62 21 7592 4752 Bahanbakarindustri-info-id@shell.com
B2B Lubricants Place Order +62 21 7592 4701 pelumas-pesan-id@shell.com
B2B Lubricants Enquiries +62 21 7592 4751 pelumas-info-id@shell.com
Specialities Place Order +62 21 7592 4703 bitumen-pesan-id@shell.com
Specialities Enquiries +62 21 7592 4753 bitumen-info-id@shell.com
Local Marine Place Order +62 21 7592 4712 pelumasperkapalan-pesan-id@shell.com
Local Marine Enquiries +62 21 7592 4755 pelumasperkapalan-info-id@shell.com
Retail Fuels Place Order +62 21 7592 4750 ritel-pesan-id@shell.com
Retail Fuels Enquiries +62 21 7592 4754 ritel-info-id@shell.com
For New Business +62 21 7592 4708 bisnisbaru-id@shell.com

More in about us

Who we are

Learn about our business and people, and how we grew from a small shop in London nearly 200 years ago.

What we do

Shell is a global group of energy and petrochemical companies. We employ around 270 employees in Indonesia.